1. Who We Are

Revibe Glow Studios provides beauty and aesthetic treatments throughout the United Kingdom.  

If you have any questions regarding this Privacy Policy or how we handle your personal data, please contact us using the details provided on our Contact page.

2. What Information We Collect

We may collect the following information when you use our website:

Information you provide

• Name

• Email address

• Telephone number

• Any information you include in enquiry forms

• Appointment requests

• Messages submitted through contact forms

Information collected automatically

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Operating system

• Pages visited

• Time spent on our website

• Referring website

• General location (country/city)

This information helps us improve our website and services.

3. How We Use Your Information

We use your information to:

• Respond to enquiries

• Arrange consultations or appointments

• Provide requested information

• Improve our website and customer experience

• Monitor website performance

• Detect fraud or misuse

• Comply with legal obligations

We will only process your personal data where we have a lawful basis to do so.

4. Lawful Basis for Processing

Depending on why we collect your information, we rely on one or more of the following legal bases:

• Your consent

• Performance of a contract

• Legitimate business interests

• Compliance with legal obligations

5. Marketing Communications

If you choose to receive marketing communications from us, we may occasionally send information about:

• New treatments

• Promotions

• Offers

• Company news

You can unsubscribe at any time by:

• Clicking the unsubscribe link within emails

• Contacting us directly

We will never send marketing without an appropriate legal basis.

6. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third-party providers who help us operate our business, including:

• Website hosting providers

• Booking systems

• Email providers

• Payment providers (where applicable)

• IT support providers

• Analytics providers

These organisations only process your information on our behalf and must keep it secure.

We may also disclose information where required by law.

7. Data Security

We take appropriate technical and organisational measures to protect your information against:

• Loss

• Unauthorised access

• Alteration

• Disclosure

• Misuse

However, no method of transmitting information over the internet is completely secure.

8. How Long We Keep Your Information

We only retain your personal information for as long as necessary to:

• Respond to enquiries

• Provide our services

• Meet legal or regulatory obligations

• Resolve disputes

When information is no longer required, it is securely deleted.

9. Your Rights

Under UK GDPR you have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion of your information

• Restrict processing

• Object to processing

• Request data portability

• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us.

If you are unhappy with how we have handled your data, you may complain to the Information Commissioner’s Office (ICO).

10. Cookies

Our website uses cookies to improve your browsing experience.

Cookies are small text files stored on your device.

Some cookies are essential for the website to function correctly, while others help us understand how visitors use our website.

11. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to operate correctly.

Examples include:

• Security

• Page navigation

• Form submissions

• Cookie preferences

These cookies cannot be disabled.

Analytics Cookies

These cookies help us understand:

• Which pages are visited

• How visitors use our website

• Website performance

• Areas for improvement

Where required, these cookies will only be placed after you have given consent.

Functional Cookies

These remember choices you make, such as:

• Language

• Cookie preferences

• Accessibility settings

Marketing Cookies

If enabled, these cookies may be used to:

• Measure advertising performance

• Deliver more relevant adverts

• Improve marketing campaigns

These are only used where you have provided consent.

12. Managing Cookies

You can control or delete cookies through your browser settings.

Please note that disabling some cookies may affect how the website functions.

13. Third-Party Services

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of external websites and encourage you to read their privacy policies before providing personal information.

14. Children’s Privacy

Our website is not intended for anyone under the age of 16.

We do not knowingly collect personal information from children.

15. Changes to This Policy

We may update this Privacy & Cookies Policy from time to time.

The latest version will always be published on this page together with the revised “Last Updated” date.

16. Contact Us

If you have any questions about this Privacy & Cookies Policy or wish to exercise your privacy rights, please contact us via the contact details provided on our website.

Recommendation

Once the site is live, I recommend tailoring this policy to the actual services used on the website. For example, if the site uses:

• Google Analytics 4

• Meta Pixel

• Google reCAPTCHA

• Calendly or Fresha booking

• Stripe or other payment processors

• Mailchimp, Brevo or similar email marketing

these should be specifically listed within the policy for full transparency and GDPR compliance.